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Enquiries & Information

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CHALLENGE APPS

Each Ultra Challenge has it's own Challenge App. You'll find important documents - including - Final Event Guide, route info, kit lists, travel info and much more! We'll send regular updates through the App in the lead up to, and on, the Challenge weekend - so make sure you download your App! 

 

Available in both the Apple and Google Play Stores - search 'Action Challenge'. Follow the instructions - and enter the event specific PASSCODE (See below in RED) to access all the info:

 

Isle of Wight Challenge = IOW

 

London 2 Brighton Challenge = L2B

 

Jurassic Coast Challenge = Jurassic

 

Cotswold Way Challenge = CWW

 

Peak District Challenge = Peak

 

Chiltern Challenge = Chiltern

 

South Coast Challenge = Southcoast

 

Thames Path Challenge = Thames

 

Thames Bridges Trek = Thamesbridges

CANCEL YOUR PLACE

Your options for cancellation are determined by the payment option chosen when you registered (Self Funding, Mixed Funding, or Charity Sponsorship) - and how many weeks out from the Challenge you are.

 

Please click on the link below to view the Ultra Challenge Cancellation Policy - and then confirm via the links at the foot of the document what you would like to do. 

 

Plese do not email in on this subject - requests must be made via the links / forms.

 

CANCELLATION POLICY & FORM >

WANT TO DEFER / SUBSTITUTE

Your options for deferring or substituting are determined by the payment option chosen when you registered (Self Funding, Mixed Funding, or Sponsorship) and how many weeks from the Challenge you are.

 

Please click on the link below to view the Deferral & Substitution policy to confirm your available options, and then use the links at the foot of the document to confirm what you'd like to do. 

 

Please do not email in onthis subject - please complete the online  link / form for requests.

 

DEFERRAL & SUBSTITUTION POLICY >

FAQ's

For all of your Challenge questions, including:

 

- Fitness & Training

- On-Event & Support

- How to sign up & join

- Joining as a team

- Charity & Fundraising

 

CLICK HERE TO VIEW FAQ'S >

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Challenge Factsheets

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Read through the Challenge Factsheets for information on distance options, travel, route/rest stop info & fundraising options.

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Charity & Fundraising

How do I start fundraising?

Once you have signed up to the Challenge and received contact from your chosen charity, you can set up your online fundraising page by logging on to Just Giving www.justgiving.com. Once you have set this up you can start sending out the online link to all your friends and family to start collecting donations!

Your charity will also send you a welcome pack which will give you advice and support on how to go about your fundraising plans.

What if I fail to reach the target?

Ultra Challenges are events for charity - and therefore by signing up you are committing to fund raise the minimum sponsorship for your chosen charity - with 50% of that fundraising total due in to your charity 6 weeks prior to the Challenge  - See Challenge timeline in the Participant's Area. 

Failure to meet the initial target could result in you being unable to take part in the challenge. However this is down to the discretion of the charity and will be decided on a case by case basis. If you are cancelled from the Challenge, you will be given the opportunity to pay your own costs on the Challenge (become a self funder). The event is tough - but in may respects that makes it a bit easier to find willing sponsors, as it is no ordinary charity challenge. In 2016 the average fundraising total reached by our challengers was over £1,000- often once you get the ball rolling you will see the collections and sponsorship flood in!

I have a fundraising /pack issue

Once you have signed up to the challenge your charity is likely to send out a fundraising pack - if you still haven't received this please contact your charity within 2 weeks of signing up to the Challenge. Note that Action Challenge do not send anything out by post.

My charity's not on the list?

If you wish to fundraise for a charity not listed, you can still sign up to the challenge by letting us know who it is at the charity you would like to fundraise for, and we will contact that charity to see if they will welcome you onto the challenge. We do however ask that you do not start fundraising until you hear from us that your charity has accepted you as a fundraiser - and if we do not hear back from them within 2 weeks we will contact you to advise you select another charity or self fund (see How to Join page for details). 

Can a Team pool fundraising?

Yes - as long as you are all fundraising for the same charity - you can create a team fundraising page on Just Giving - we also recommend that you let your charity know this is how you will be fundraising. You will still have to reach the combined total amount as the target is per person, not per team.

Can I fundraise for 2 charities?

No - you must one select one primary charity for whom all your fundraising will be in aid of - this is because your charity will pay for a portion of your place on the event, out of the fundraising generated. If you still wish to fundraise further for another charity, you can do so on your own terms as long as you reach the minimum target for the first charity. 

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Event Staff / Volunteering

Press & Media Enquiries

Call us on - 0207 609 6695

or email events@actionchallenge.com 

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 About Action Challenge...

... we have been organising challenge events across the world since 1999 which have helped raise over £75 million for many UK charities. We are based in London and plan and operate high quality events and inspirational adventures for individuals to join, plus bespoke challenges for charities and companies. Join us on one of our events - and push yourself further!

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Download our APP...

Search 'Action Challenge' in the App Store / Google Play. Enter code AC1 to get started and see what's there in the 'need to know' section! The APP can be used to download details of individual Challenges and to get our special offers and latest news.

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Action Challenge Ltd - Reg No: 03825838 - Reg Office: 1 Gunnery Terrace, Woolwich, London, SE18 6SW