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   HELP & CONTACT

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Enquiries & Information

Your Challenge App

Each Ultra Challenge has it's own Challenge App where you'll find all the important documents for your challenge including final details, route information, kit lists, travel information and much more. 

 

We'll send regular updates through the App in the lead up to and on the Challenge weekend - so make sure you download your App and keep your push notifications turned on! 

 

The App is available in both the Apple and Google Play Stores - search 'Action Challenge'. Follow the instructions and enter the event specific PASSCODE to access all of your event info:

  • London Winter Walk = Winterwalk

  • Easter 50 Challenge = Easter

  • Isle of Wight Challenge = IOW

  • Jurassic Coast Challenge = Jurassic

  • London 2 Brighton Challenge L2B

  • Lake District Challenge = Lakes

  • Cotswold Way Challenge = CWW

  • Peak District Challenge = Peak

  • Coast 2 Coast Challenge = Coast2coast

  • South Coast Challenge = Southcoast

  • Thames Path Challenge = Thames

  • Thames Bridges Trek = Thamesbridges

  • Chiltern 50 Challenge = Chiltern

 

Participant Area

Once you have signed up, click on your chosen challenge below to go through to the Participant Area where you will find more information and what to do next. 

 

 

 

 

 

 

 

 

 

 

 

 

How To Book Extras-
      Camping, Parking & Transport

We offer a wide range of optional Extras on the Challenges.

 

The Extras that will be available to purchase for your challenge can be viewed on the Challenge Factsheet (available both in the App or the Participant Area - see in above Help sections). 

 

To book any available Extras, please click on your challenge below:

 

 

 

 

 

 

 

 

  • South West Coast 2 Coast Challenge COMING SOON

 

 

 

Cancel, Defer, or Substitute Your Place

Sorry to hear that you can no longer take part!

 

Your options for a cancellation (& refund), deferral, or substitution are determined by the funding type you chose (Self Funding, Mixed Funding, or Charity Sponsorship), and how many weeks out from the Challenge you are.

 

Please click the link below to check your eligibility against our policy, and for what to do next. 

 

CLICK HERE FOR NEXT STEPS >>

2019 Deferrals

If you previously completed the 2019 Deferral Form and submitted a request to defer to a 2020 challenge, please drop us an email on info@ultrachallenge.com and let us know which 2020 challenge you would like to take part in and we will get back to you with instructions on how to sign up to your new challenge and transfer over your previous funds. 

Create or Join a Team

If you have not yet registered

Teams can be created and joined during the registration process. As all registrations are individual, the first person in a group to register can set up the team in their registration. They will become the team captain and will need to provide a team name and team password. Any subsequent people to register can search for and join the team during their registration, providing they have the team name and team password. 

 

If you have already registered

To create a new team or join an existing team, please click the link below and sign into your account using the email address and password that you used to register.

 

Under your event, you will find the options 'Create a team' and 'Join team'. To join an existing team, you will need to know the team name and team password set up by the team captain.

CLICK HERE TO LOG INTO YOUR ACCOUNT

Frequently Asked Questions

For help in answering some of the questions you may have about your challenge, please have a look at our FAQs. These cover topics including:

  • Funding Types
  • Charity & Fundraising
  • How to Sign Up
  • How to Create or Join a Team
  • Fitness and Training
  • What is included on the day
  • Support Provided
CLICK HERE TO VIEW FAQs >>

Contact Us

Where possible, please direct your enquiry to the applicable challenge email address as found below. We will aim to get back to your enquiry within 3 working days

 

 

 

 

 

 

 

 

 

 

 

 

 

Other (including multi-deal queries): info@ultrachallenge.com

 

London Winter Walk: info@londonwinterwalk.com 

 

If you query is urgent, please give us a call on 0207 609 6695. 

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Challenge Factsheets

For full route details, rest stop locations, sign up options, distances options, and our camping, baggage & transport Extras.

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Event Staff / Volunteering

Press & Media Enquiries

Call us on 0207 609 6695

or email events@actionchallenge.com 

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 About Action Challenge...

... we've been organising challenge events across the world since 1999 which have helped raise over £85 million for many UK charities. We are based in London and plan & operate high quality events and inspirational adventures for individuals to join, plus bespoke challenges for charities & companies. Join us on one of our events - and push yourself further!


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Action Challenge Ltd - Reg No: 03825838 - Reg Office: 1 Gunnery Terrace, Woolwich, London, SE18 6SW