CANCELLATION &
DEFERRALS

OUR POLICies - PLEASE READ

Please check below to see: if you are eligible for a refund if you cancel your place - or want to transfer to another challenge (including to defer to next year) - or substitute with someone else - based on your 'funding typ'e' & challenge time-line. The below policy stands if you cancel your place on your original challenge. Please see our Terms & Conditions, accessible at the bottom of this page for details if Action Challenge cancel the event. The terms outlined on this page, are as per the online registration form which you must agree to when you registered.

Refunds are subject to deductions in respect of any promotional merchandise, goods, or services that you may have received (eg a Tshirt as part of an Early Bird deal) Deferrals are only available to the following year (ie 2023 - not beyond) - AND you cannot defer your entry more than once. If, later, you decide to cancel your deferred or transferred entry, no refund will be due in this instance.

Once you have read the policy - use the 'appropriate' link at the foot of the page to confirm your choice of action.

SELF FUNDING

  • REFUND = 90% (there is a 10% admin fee incurred)
  • TRANSFER CHALLENGE = £20 admin fee
  • SUB TO SOMEONE ELSE = £30 admin fee
  • CHANGE FUNDING TYPE = £20 admin fee
  • REFUND = 75% (there is a 25% fee incurred)
  • TRANSFER CHALLENGE = £20 admin fee
  • SUB TO SOMEONE ELSE = £30 admin fee
  • CHANGE FUNDING/DISTANCE TYPE = £20 admin fee + any difference in price
  • REFUND = 50% (there is a 50% fee incurred)
  • TRANSFER CHALLENGE = £20 admin fee
  • SUB TO SOMEONE ELSE = £30 admin fee
  • CHANGE FUNDING/DISTANCE TYPE = £20 admin fee + any difference in price
  • REFUND = none
  • TRANSFER CHALLENGE = £30 admin fee
  • SUB TO SOMEONE ELSE = £30 admin fee
  • CHANGE FUNDING/DISTANCE TYPE = £20 admin fee + any difference in price
  • REFUND = none
  • TRANSFER CHALLENGE = £50 admin fee
  • SUB TO SOMEONE ELSE = £30 admin fee
  • CHANGE FUNDING/DISTANCE TYPE = £20 admin fee+ any difference in price
  • We are unable to make any registration changes within 48 hours of your challenge
  • REFUND = none
  • TRANSFER CHALLENGE = none
  • SUB TO SOMEONE ELSE = none
  • CHANGE FUNDING TYPE = none

charity sponsorship

  • REFUND = 90% (there is a 10% admin fee incurred)
  • TRANSFER CHALLENGE = £20 admin fee
  • SUB TO SOMEONE ELSE = £30 admin fee
  • CHANGE FUNDING/DISTANCE TYPE = £20 admin fee + any price difference
  • REFUND = none
  • TRANSFER CHALLENGE = £20 admin fee
  • SUB TO SOMEONE ELSE = £30 admin fee
  • CHANGE FUNDING/DISTANCE TYPE = £20 admin fee + any price difference
  • REFUND = none
  • TRANSFER CHALLENGE = £30 admin fee
  • SUB TO SOMEONE ELSE = £30 admin fee
  • CHANGE FUNDING/DISTANCE TYPE = £20 admin fee + any price difference
  • REFUND = none
  • TRANSFER CHALLENGE = £50 admin fee
  • SUB TO SOMEONE ELSE = £30 admin fee
  • CHANGE FUNDING/DISTANCE TYPE = £20 admin fee + any price difference
  • We are unable to make registration changes within 48 hours of your challenge
  • REFUND = none
  • TRANSFER CHALLENGE = none
  • SUB TO SOMEONE ELSE = none
  • CHANGE FUNDING TYPE = none

MIXED FUNDING

  • REFUND = 90% (there is a 10% admin fee incurred)
  • TRANSFER CHALLENGE = £20 admin fee
  • SUB TO SOMEONE ELSE = £30 admin fee
  • CHANGE TO SELF FUNDING = £20 admin fee + pay the difference in reg fees
  • REFUND = 50% (there is a 50% fee incurred)
  • TRANSFER CHALLENGE = £20 admin fee
  • SUB TO SOMEONE ELSE = £30 admin fee
  • CHANGE FUNDING/DISTANCE TYPE = £20 admin fee + any price difference
  • REFUND = none
  • TRANSFER CHALLENGE = £30 admin fee
  • SUB TO SOMEONE ELSE = £30 admin fee
  • CHANGE FUNDING/DISTANCE TYPE = £20 admin fee + any price difference
  • REFUND = none
  • TRANSFER CHALLENGE = £50 admin fee
  • SUB TO SOMEONE ELSE = £30 admin fee
  • CHANGE FUNDING/DISTANCE TYPE = £20 admin fee + any price difference
  • We are unable to make registration changes within 48 hours of your challenge
  • REFUND = none
  • TRANSFER CHALLENGE = none
  • SUB TO SOMEONE ELSE = none
  • CHANGE FUNDING TYPE = none

OPTIONAL EXTRAS

  • Cancellation – yes (15% processing admin fee)
  • Transferring challenge/ deferring challenge/ incorrect booking – yes (10% processing admin fee)
  • Cancellation – No refund
  • Transferring challenge/ deferring challenge/ incorrect booking – yes (25% processing admin fee)
  • Cancellation –  No refund
  • Transfer Challenge – No refund

cancelling or Deferring your place

Now that you have read our policy, if you would like to cancel or defer your place please complete the relevant form below

Read our 2023 Terms & Conditions